News & Alerts


ALERTS

May 11, 2020

COVID-19 Stimulus Scams

Congress has recently passed a large COVID-19 relief and stimulus package. As with other aspects of the COVID-19 pandemic, fraudsters are exploiting the relief and stimulus to victimize the public. The U.S. Secret Service is observing a rise in stimulus relief fraud over the past several days and expect the fraud attempts to continue throughout the pandemic.

How to Identify Threat:

Criminal actors are using a variety of means to contact potential victims. In one instance, the criminal actors are using spoofed email addresses posing as U.S. Treasury officials requesting that the victim provide personal identifying information, so that they can receive their share of the stimulus.

How to Protect Against This Threat:

The U.S. Secret Service stresses that individuals seeking information about the stimulus/relief program contact the specific government agency via its website for guidance. Individuals should follow protocols published by those government websites. During this time, it is stressed that the public maintain an increased vigilance when providing any personal identifying information or other privileged and protected information.

Additional Resources:

The U.S. Secret Service is working with domestic and foreign law enforcement partners, along with the private sector, to disrupt and dismantle COVID-19 related fraud schemes. If anyone has any information related to this alert, the GIOC can be reached at GIOC@usss.dhs.gov.

 

Current Banking Notes:

The safety and health of our customers, employees and community is of our utmost importance.

As concerns continue to develop and evolve with COVID-19 (the novel coronavirus), we are closely monitoring the situation and its potential impact on our operations. Be assured, we have plans in place to continue to serve our customers. Kirkwood Bank of Nevada maintains a robust business continuity program, including a pandemic plan.

In cooperation with the guidance of our state and the federal government we encourage “social distancing” protocols, our lobby will remain open for appointments only during our regular banking hours Monday thru Friday    9:00am – 4:30pm, limiting foot traffic inside our banking locations.

Please utilize our drive-thru for banking services whenever possible.

Our drive-thru is located at:    

Kirkwood Bank of Nevada

8531 W. Lake Mead Blvd

Las Vegas, Nevada 89128

Phone: 702-228-0941

As always, we have 24/7 online banking for your convenience.

For transactions that require a teller during our regular banking hours at please call us at 702-912-0700 or 702-228-0941 and we will be happy to assist you.

Thank you for your business and trust in Kirkwood Bank of Nevada. We appreciate your understanding and assistance in keeping each other safe and healthy.

 

PRESIDENT’S LETTER

Dear Clients,

At Kirkwood Bank of Nevada, one of our highest priorities is the health and welfare of our employees and customers. Given the escalation of the COVID-19 Health Emergency, we want to assure you that serving our customers is our highest priority and we plan to continue normal banking operations and hours at both locations at this time.

Below are some of the key points to Kirkwood Bank of Nevada‘s Response Plan:

  • We are monitoring and following all guidance from the Centers for Disease Control (CDC), the steps necessary to reduce the threat of COVID-19 exposure to our employees, customers and their families;
  • Keeping our products and services fully available to you;
  • Monitoring the updates related to the virus; and
  • Enhanced risk monitoring and management.

Our team members are happy to serve you at any of our locations. However, we fully understand that you may want to limit your daily interactions. Remember, that many of the services you receive in our branches can also be done by phone or through our online platform. Also, our Lake Mead location has a full-service drive-thru for your banking transactions.

Please visit our website at kirkwoodbanknv.com to conveniently access your account through our online banking platform. Our online banking platform provides you the ability to view your account activity, transfer funds between your linked accounts and pay bills.

Feel free to contact us if you have further questions:

Lake Mead Branch Operations: 702-228-0941

Fort Apache Branch Operations: 702-912-0700

Lending Zach Larson: 702-912-0700

Please continue to check our website and social media platforms for updates.

 

Sincerely,

John Dru

President & CEO

 

 

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